LETS KEEP IN CONTACT ..
Things can get pretty busy in the studio, but I promise Ill try to get back to you as soon as I can ..
Studio – By Appointment Only
Email - email@example.com
I am always open to new wholesale accounts. I would love to hear a little bit about your store and how I could collaborate or be a featured designer!
+ CAN RINGS BE RESIZED?
YITM rings can not be resized if there is inlaid stone or set faceted stones. Because inlay jewelry uses epoxy to secure stones, the pieces can not be heated. The stones in YITM jewelry can not be exposed to open flames with out risking the stones cracking. Please ensure the accuracy of your ring size before placing your order.
+ WHAT DOES " CONFLICT FREE" MEAN IN REFERENCE TO THE DIAMONDS YOU USE?
Every diamond I buy from my supplier is certified conflict-free. They have earned certification from the Responsible Jewellery Council, verifying that they are in compliance with the Kimberley Accord and that their stones, their supply chain and their facility meet the high standards of the RJC Code of Practices. Further, RJC routinely conducts audits to certify that they are maintaining these standards.
+ Are the metals you use recycled ?
The supplier I work with provides me with 100% RECYCLED gold and sterling silver. There position on responsible mining procedures goes much further than the gold mining process itself. It encompasses all aspects of gold: appropriate mining methods on conservation, remediation and fair labor practices.
+ I HAVE A HEIRLOOM DIAMOND, CAN YOU WORK WITH MY STONE?
Likely YES, though it is best to email first to find out before ordering the specific piece to inquire if your stone can be substituted. Client is responsible for shipping and insuring stone and finished jewelry both directions for the additional value.
+ SPECIAL CARE INSTRUCTIONS
YITM jewelry, as well as most jewelry generally should be removed before showering or swimming as chemicals in shampoos and detergents can soak into soft stones and cause discoloration. Do not leave your inlay jewelry in direct sunlight where they can become extremely hot. Intense heat can crack stone jewelry.
+ CAN JEWELRY BE RUSH ORDERED IF I HAVE AN OCCASION OR EVENT ?
Often jewelry can be rushed in order to meet a deadline or special event. There will be a 15% RUSH FEE applied to your order that must be paid before jewelry is put into production. Each YITM jewelry piece is handmade by Mariele Ivy. Please email to see if the specific piece you need can be rushed. I will do whatever I can to help you.
+ RETURNS AND EXCHANGES
Returns are accepted within 14 days of the ship date for STORE CREDIT only. This excludes bridal and custom orders. Please email YOUNGINTHEMOUNTAINS@GMAIL.COM with RETURN in the subject line. Customer is responsible for safe return shipping. YITM is not responsible for items lost or damaged in transit.
+ INSURING YOUR YITM FINE INLAY JEWELRY
You should have your jewelry insured by your private insurance agent. YITM does not insure jewelry but will provide invoices upon request. All jewelry featuring diamonds .3 ct. and above will come with a GIA certification.
I stress the importance in choosing jewelry that is appropriate for your lifestyle.
I provide a one-year warranty on all of my jewelry from the date of completion.
Fees for damaged pieces, if repair or remake is necessary after 1 year, will be according to the extent of the repair or remake. It is your responsibility to ship and insure your jewelry.
Within the first year of purchase I will replace side or accent diamonds that go missing if I feel that it is a manufacturing defect. After 1 year of purchase all missing side or accent diamonds will be considered wear and tear and will be repaired at the expense of the customer.
Any repairs or work not done by YOUNG IN THE MOUNTAINS will void this warranty.
+ GIFT CERTIFICATES
Gift certificates are available in increments of $50 . A customized PDF of the gift code will be sent to your email. You can then print or forward the certificate to whomever you wish. Gift certificates are for purchase on the SHOP JEWELRY page.